Pickup terms

This site is preparing a limited Los Angeles pickup pilot. Animated and demo stalls are labeled. Demo reservations hold no food and charge no money.

At an approved vendor, checkout shows the complete tax-inclusive food price plus a 79¢ reservation fee per basket. Your card is authorized when you reserve and charged only when the vendor confirms pickup. Vendor prices and pickup details are saved on your ticket.

Use the private ticket to cancel before collection. Uncollected reservations are released after the pickup window and a 15-minute grace period, including any vendor delay. No payment is captured for cancellation or a no-show. Banks may take several days to remove temporary authorizations.

Go to the exact address and follow the pickup instructions. Show the code to the vendor. Keep your ticket link private; anyone with it can cancel that reservation.

If food cannot be supplied after payment was captured, contact the vendor or the support address in your receipt. The vendor can issue a full refund including the reservation fee. Refund timing depends on your bank.

Vendors must complete identity and payout onboarding, provide permit details and pickup location, and pass operator review before accepting paid reservations. Puesto Fijo charges vendors 8% of collected food sales, with card processing included. No charges apply to canceled reservations or walk-up sales.

These pickup rules do not waive statutory consumer rights. Paid launch remains disabled until the operator has reviewed the legal entity, tax responsibilities, vendor agreement, support procedures and applicable notices.